Tag: theory of constraints

Who’s your Herbie?

Five stick figures walk in a line on a dark background under the headline "Who's your Herbie?" Four figures in white carry boxes; one figure in red at the front, labeled Herbie, gives a thumbs down. Caption below reads: Sometimes adding headcount is the slowest way to go faster.

I keep meeting the same person. She has the title, she runs everything, and she is one person doing the work of six. Here’s why hiring another one doesn’t fix it.